Business Writing & the Art of Diplomatic Communication (Advanced)

Learn the secret of making your writing truly impactful by discovering and understanding the essential ingredients of effective business writing: clarity, simplicity, being formal without sounding stuffy, and evoking the responses you wish the recipient to have.

• Write reports, memos and/or emails and letters on job-based ‘real’ issues with feedback from the trainer on each document written, tweaking the quality each step of the way
• Improve the chances of your emails being opened and responded to
• How to effectively deal with difficult issues and situations in English
• Learn to streamline writing for maximum impact and acquire effective techniques for urging people to take action, when delivering difficult news, for measuring your words for optimum impact
• Write business documents that focus on the goal of clear communication toward an ultimate favourable outcome