Negotiation Skills

This course is for those new to negotiating who are looking to develop their skills and self-confidence for negotiations with customers, suppliers and colleagues both within and outside the organization.

• Learn the art of successful negotiation in English
• Carefully negotiate how you will negotiate in advance
• Become a skillful communicator while learning to influence the outcome of a meeting or negotiation
• Get your interests across clearly and in a manner that can be understood
• Aim for a win-win outcome
• Acquire the skill of negotiating including setting strategy, dealing with those who bluff, opening and closing moves, avoiding costly negotiating mistakes and negotiating tactics